Nairobi Serena Hotel - Nairobi
Step into a living tale where sunrise paints the Maasai Mara gold and the Indian Ocean whispers along Diani’s shore. Choose elegant city hotels in Nairobi, romantic villas in Mombasa, or secluded safari camps beneath acacia trees. Explore Amboseli with Kilimanjaro views, wander Lamu’s narrow streets, trek Mount Kenya, watch flamingos at Lake Nakuru, and roam Tsavo’s vast plains. Secure your ideal stay today and let Kenya turn your travel dreams into unforgettable memories.
Nairobi Serena Hotel
Nairobi Kenyatta Avenue,
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Wine/champagneadditional charge
Kid meals
Restaurant
Coffee house on site
Fitness
Snack bar
Toilet with grab rails
Ironing serviceadditional charge
Meeting/banquet facilitiesadditional charge
Outdoor pool
Breakfast takeaway containers
Kid-friendly buffet
Tour desk
Concierge service
Currency exchange
Garden
Guest accommodation is disinfected between stays
Airport shuttle
Express check-in/check-out
CCTV outside property
Key card access
Sun umbrellas
Free WiFi
Emergency cord in bathroom
Massageadditional charge
Terrace
WiFi
Internet services
First aid kit available
Spa lounge/relaxation area
Hand sanitizer in guest accommodation and key areas
Breakfast in the room
Use of cleaning chemicals that are effective against Coronavirus
Fax/photocopyingadditional charge
Children's playground
Kids' pool
Spa and wellness centre
Fire extinguishers
Private parking
Spa/wellness packages
Facilities for disabled guests
Cashless payment available
Non-smoking throughout
Security alarm
Invoice provided
Daily housekeeping
Parking on site
Packed lunches
Outdoor fireplace
Delivered food is securely covered
Lockers
Lower bathroom sink
Babysitting/child servicesadditional charge
Trouser pressadditional charge
Soundproof rooms
Smoke alarms
24-hour front desk
Dry cleaningadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Spa facilities
Shuttle service (additional charge)
Designated smoking area
Parking
Screens or physical barriers placed between staff and guests in appropriate areas
24-hour security
Non-smoking rooms
WiFi available in all areas
Luggage storage
Food can be delivered to guest accommodation
Fitness centre
CCTV in common areas
Safety deposit box
Free parking
Barber/beauty shop
Physical distancing rules followed
Process in place to check health of guests
Sun loungers or beach chairs
Staff follow all safety protocols as directed by local authorities
Car hire
Saunaadditional charge
Wheelchair accessible
Bar
Shared stationery such as printed menus, magazines, pens, and paper removed
Airport shuttle (additional charge)
Business centreadditional charge
Shuttle service
Air conditioning
Swimming pool
All plates, cutlery, glasses and other tableware have been sanitized
Lift
Face masks for guests available
Physical distancing in dining areas
Room service
Outdoor furniture
Laundryadditional charge
